Privacy Policy

Last Updated: 14 October 2021 

We are committed to respecting your privacy and protecting your personal data. This privacy policy (“Policy”) sets out how we use data relating to you and applies to all use of your personal data by Tour De Moon Ltd with registered office at C/O Affect Group Simpsons Fm, Pentlow, Sudbury, Suffolk, England, CO10 7JT. Our company registration number is 13264417 (“we”, “us” or “our”). 

This Policy sets out the basis on which personal data will be processed by us. This Policy applies to personal data we may collect from you, or that you provide to us, through or in connection with our Tour De Moon website (the “Website”). Our Website and the services we provide via the Website are together the “Services”. Please read the Policy carefully to understand our views and practices regarding your personal data.

We will only collect and process information about you in accordance with this Policy and we will only use information collected about you in accordance with applicable data protection laws including without limitation the Data Protection Act 2018 and the UK GDPR (as defined in the Data Protection Act 2018). Where we decide the purpose or means for the processing of the personal data that you provide when using our Services, we are the “data controller”.

You have the right to object to the processing of your personal data, including where your personal data is being processed for direct marketing purposes. Further information on this right, and your other rights, is set out below.

If you have any concerns over privacy, or this Policy, contact us at hello@tourdemoon.com.

1.1 The information below explains what data we collect, how we use it, and which recipients it might be shared with.

a) Website support / enquiry information

 (information we receive when you get in touch with us for support through the Website or by email): 

• Email address; and
• Other personal data you choose to send to us.

How we use it

We process this information in accordance with the terms of our contract with you (where we need this information to provide our Services to you) and in pursuit of our legitimate interests in responding to your enquiry and also in order to improve our Services (such as where you notify us of a problem or a Website issue).

Third party recipients

Flying Object, as our Website operator: Privacy policy | Flying Object | a creative agency (weareflyingobject.com)

Hoffi, as our Website developer in partnership with Flying Object: Privacy policy

b) Website analytics and usage information 

(collected automatically when you use the Services, or which may be available to us from the Website): 

• IP address;
• Location (country and city);
• Country of install and language;
• Unique device ID, hardware manufacturer and model;
• Operating system and version;
• Relevant Website and version; and 
• ‘Events’ related to the Website stream, such as playing, pausing and stopping the Website and choices/selections within the Services, interactions with the Website

(“Website Technical & Usage Data”).

How we use it

We may collect this data so that we can understand usage of our Website, analyse and improve our Website and develop new services or new parts thereof. In some cases it may also help us to identify problems (e.g. bugs or problems preventing the Services’ progression).

In many cases the data would be aggregated and/or anonymised so that it would not identify you. 

To the extent this data includes your personal data, we rely upon your prior consent before processing it. You can withdraw your consent by notifying us at any time.

Third party recipients

Google Analytics: https://policies.google.com/privacy?gl=GB&hl=en

Flying Object, as our Website operator: Privacy policy | Flying Object | a creative agency (weareflyingobject.com)

Hoffi, as our Website developer in partnership with Flying Object: Privacy policy

c) When you submit work for an Open Call via our Website:

• Name; 
• Organisation name (optional); 
• Email address; 
• Phone number; 
• Location (town/city);
• Personal social media and website URLs (optional);
• Ethnicity (optional);
• Gender (optional);
• Disability (optional);
• Voice, image or likeness through video submissions (optional)

How we use it

We process this data to evaluate work submissions with a view to awarding bursaries and use such work submissions in relation to the Tour De Moon festival and Festival 2022. 

To the extent this data includes your personal data, we rely upon your prior consent before processing it. You can withdraw your consent by notifying us at any time.

If selected for the bursaries, your data may be shared with Festival 2022 Limited as our Festival Partner who will process your data in line with their Privacy Policy.

Third party recipients

Festival 2022 Limited as our Festival partner: https://www.festival2022.uk/privacy-policy

Flying Object, as our Website operator: Privacy policy | Flying Object | a creative agency (weareflyingobject.com)

Hoffi, as our Website developer in partnership with Flying Object: Privacy policy

d) Updates and marketing messages

(information provided by you when signing up to marketing emails via our website):

• Email address
• Name

How we use it

Consent-based mailing lists

We may process your data to make suggestions and recommendations to you about: (i) news and updates relating to us, our events, services and content; (ii) events, content and services that may interest you; and (iii) other promotional activity and events we think may be of interest.

Additionally, if you choose to opt in to receive newsletters, updates and marketing messages from Festival 2022, we will share your data with them for them to make suggestions and recommendations to you about: (i) news and updates relating to Festival 2022, their events, services and content; (ii) events, content and services that may interest you; and (iii) other promotional activity and events they think may be of interest. In such instance, your data will be processed in accordance with their Privacy Policy. 

‘Soft opt-in’ mailing lists

In some instances (such as with some of our existing customers) the law may permit us to process your personal information in order to send information to you by marketing messages that we think is of interest for you on the basis of our legitimate interests, being our legitimate business interests in marketing our activities and promoting the success of our business, events, content, products and services. We may process your information for this purpose. If the information is not of interest for you, you can opt-out at any time by emailing us.

Third party recipients

Festival 2022 Limited as our Festival partner: https://www.festival2022.uk/privacy-policy

Flying Object, as our Website operator: Privacy policy | Flying Object | a creative agency (weareflyingobject.com)

Hoffi, as our Website developer in partnership with Flying Object: Privacy policy

2.1 You have certain rights over the way we process personal data relating to you. We aim to comply without undue delay, and within one month at the latest, in response to any requests submitted by you to us:

• for a copy of personal data we are processing about you and/or to have inaccuracies corrected;
• to restrict, stop processing, or to delete your personal data; 
• for a machine-readable copy of your personal data, which you can use with another service provider. Where it is technically feasible, you can ask us to send this information directly to another provider if you prefer; and 
• to make a complaint to a data protection regulator. You may contact them at: https://ico.org.uk/concerns/.

2.2 To make a request in relation to any of the aforementioned rights, please send your request to hello@tourdemoon.com. 

2.3 You may request deletion of your personal data by sending an e-mail to hello@tourdemoon.com. Please note that some information may remain in our private records after deletion. We may use any aggregated data derived from or incorporating your personal data but not in any manner that would identify you personally.

2.4 For data processing activities for which we rely upon your consent, you can withdraw your consent at any time by using the tools provided (if applicable, such as through your device settings) or otherwise by contacting us at hello@tourdemoon.com.

3.1 We will share your personal data with third parties only in the ways that are described in this Policy.

3.2 Group, suppliers, subcontractors, service providers. We keep your personal data confidential, but may disclose it to any member of our corporate group, our personnel, suppliers or subcontractors insofar as it is reasonably necessary for the purposes set out in this Policy. 

3.3 Government authorities. In addition, we may disclose your personal data to the extent that we are required to do so by law (which may include to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention).

3.4 Potential acquirers or investors. If we are involved in a merger, acquisition, or sale of all or a portion of our business or assets, the personal data we hold may be included as part of that sale, in which case you will be notified via email, your account and/or a prominent notice on the Website of any changes in ownership or use of your personal data, as well as any choices you may have.

3.5 Enforcement. We may also disclose your personal information to third parties in order to enforce or apply the terms of agreements, to investigate potential breaches, or to protect the rights, property or safety of us, our personnel or customers, or others.

3.6 We only permit our suppliers and subcontractors to process your personal data for specified purposes and in accordance with our instructions. All our third-party service providers are required to take appropriate security measures to protect your personal data.

4.1 We will only hold data about you for as long as necessary, bearing in mind the purpose for which that data was collected, or as otherwise described in this Policy.

4.2 To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

5.1 We will take commercially reasonable, appropriate technical and organisational measures to ensure a level of security appropriate to the risk that could be encountered via the use of our Services taking into account the likelihood and severity those risks might pose to the rights and freedoms of our Service visitors and customers.

5.2 In particular, we will take precautions to protect against the accidental or unlawful destruction, loss or alteration, and unauthorised disclosure of or access to the personal data transmitted, stored or otherwise processed by us.

6.1 Where necessary, there are agreements in place to ensure that personal data is processed using appropriate safeguards that meet the requirements of data protection laws. Such appropriate safeguards may include standard data protection clauses adopted by a national data protection regulator and/or those approved by the European Commission, such as the European Commission’s standard contractual clauses, or other appropriate measures.

6.1 If you would like to find out more about these safeguards or if you have any other queries or comments in relation to this Policy, please let us know by emailing us at hello@tourdemoon.com.

7.1 If you follow a link from the Services to any third party websites, you should be aware that those websites may have their own privacy policies. We do not accept any responsibility or liability for those websites. Please check the policies of any third party websites before submitting any personal data to those websites.

7.2 We may make changes to this Policy in the future, which will be posted on this page. You should check this page from time to time to ensure you are aware of any changes. Where appropriate we may notify you of changes by email.

7.3 All questions, comments or enquiries should be directed to us. We will try to respond to you within 48 hours or otherwise within a reasonable time.

E-mail: hello@tourdemoon.com